Online shopping has become very popular all over the world. From software to kitchen faucets to clothes to shoes to furniture and so much more, you can practically order anything you need online - pay for it online and just wait for it to be delivered right to your doorstep.
There are some items that you can order today and you can expect them tomorrow or the day after. Others take weeks or even months to be delivered especially if you have purchased a made to order item. The excitement builds up as the delivery date comes close and you just can’t wait to see, touch and use your purchase! The excitement dies down the moment you realize that the item delivered to you is incorrect or has some missing details. True enough, this is the worst and most disappointing feeling any online shopper can ever experience - or maybe it comes next to dealing with a bogus seller.
Check Your Order Multiple Times Before Submitting
You’d think that in this modern world, it is easy to undo or redo when you incorrectly submitted an order. If you’re lucky, the online store you purchased from has customer service 24/7 that you can call. If not, then you’ll be stuck waiting for a response to your email. You might want to place another order but then you might end up with a double purchase. The best thing to do is once you are on the shopping cart and getting ready to pay, check your order multiple times. Once, twice or even thrice might not be enough because you might overlook some details.
While doing this, check on delivery details and all the product details too. Find out whether there’s a warranty or a return option. In many cases, companies offer return options but shipping fees are on you. So it is best to just make sure you have it right the first time. Amazon is the exception here though.
An Incorrect Delivery Has Arrived In Your Home
When it comes to gadgets, clothes or shoes in the wrong sizes or other appliances, returning your purchase is your best bet unless you’d settle with the wrong one you have already received. Try calling the customer service number or send an email to ensure that the process is done correctly. Yes, it might take a while for you to have your product shipped but you just have no choice for now. Sadly, you can’t even get a discount even if the incorrect delivery wasn’t your fault.
When it comes to furniture though, these are usually large and bulky so shipping fees can be quite costly. You may have gotten a discount or even free delivery but if you are returning the item, you might end up paying for the fee already. If you have a piece of wooden furniture that you got for cheap, say a shelf or a rack, then you can consider settling for what you received. What you can do though is pick up your miter saw and see how you can improve the product your received. For example, you ordered some floating shelves but unfortunately, its dimensions won’t fit or doesn’t look good in your bedroom. According to Straight Kerfs, using the Makita LS1221 miter saw will give you the opportunity to make adjustments to the shelf. Than sand it, repaint it and you already have a better shelf! Yes, it seems like an inconvenience but if you’re after saving money for shipping fees and you just can’t wait any longer for a replacement, repairing the item yourself is your best bet.
It is good to mention though that in most cases, there are always consumer rights. If the item you ordered online is far from what was advertised or if it’s damaged or faulty, you can always ask for a replacement or demand for a refund. Again, go through the details again and again prior to submitting your order to avoid any hassle.